Shipping policy

What are the shipping costs?

New Zealand:

$13.40NZD Courier shipping (1 - 3 business days once dispatch)

Please allow extra days for delivery to rural addresses.

Please note we do not ship to PO Boxes so please provide a physical address during checkout.

Australia:

Free  shipping shipping on 2 or more orders (3-10 business days from dispatch)

$14.40NZD shipping on all single bra orders (3-10 business days from dispatch)

Worldwide:

Free shipping on orders of 2 or more products (up to 10 working days from dispatch)

$20 flat rate on all International parcels.

International deliveries:

For purchases outside of New Zealand you may be required to pay duty tax on your orders.

Please ensure you are aware of the possible charges you may incur to release your goods.

Failure to collect your parcel, the parcel being returned to us due to incorrect address information or non-collection from the depot will result in a return of your original order amount less $50NZD to cover the costs for processing & inbound and outbound freight costs.

Please ensure your order is correct.

No order changes or cancellations can be made once your order has been placed.

Customs duties & Taxes are the responsibility of the buyer for all countries - if you refuse your parcel at customs due to the fees your order will be destroyed by customs and will not be refunded by WildRose Lingerie.

How long does it take for my order to be processed?

We aim to ship goods on the day of receiving your order. Please note that your order will be shipped on a working day, weekend orders will be packed and dispatched the following Monday (or workday if it’s a public holiday).